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How to Cancel or Modify an Order

Canceling Website Orders

We can cancel your website order only BEFORE we ship it. Please contact us immediately if you decide to cancel your website order. 

Modifying Website Orders

If you need to make changes to your website order, you MUST contact us as soon as possible. 

We are sorry, but we cannot modify or cancel an order after it has been shipped.

Canceling or Modifying Facebook Live Orders

During the live show, you can remove an item from your order simply by commenting "cancel + item number."  Once we've invoiced you, you can only can cancel or modify an order BEFORE we make your kits.